Shipping Policy for MassageChairGuys.com
Last Updated: April 1, 2024
Thank you for choosing MassageChairGuys.com for your massage chair needs. Please review our shipping policy outlined below:
Shipping Methods:
- Standard Shipping: We offer standard shipping for all orders, with delivery typically within [number] business days from the date of shipment.
- Expedited Shipping: Expedited shipping options may be available for certain products at an additional cost. Please contact our customer service team for more information.
Shipping Rates:
- Domestic Shipping: Shipping rates for domestic orders within [Country] are calculated based on the weight and dimensions of the product, as well as the destination.
Order Processing Time:
- Processing Time: Orders are typically processed and shipped within [number] business days from the date of purchase, excluding weekends and holidays.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.
Shipping Restrictions:
- PO Box Addresses: We are unable to ship to PO Box addresses. Please provide a physical address for delivery.
- Remote Areas: Delivery to remote or inaccessible areas may take longer than standard shipping times. Additional charges may apply for deliveries to these locations.
Delivery Issues:
- Lost or Delayed Shipments: In the rare event of a lost or delayed shipment, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue promptly.
- Damaged Items: If your order arrives damaged, please notify us immediately. We may require photographic evidence of the damage to process a replacement or refund.
Order Tracking:
- Tracking Information: Once your order is shipped, you will receive a tracking number via email to track the progress of your delivery.
- Tracking Updates: Please allow up to [number] hours for tracking information to become available after your order has been shipped.
Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@massagechairguys.com or 813-412-8966. Our customer service team is available to assist you during our business hours.
Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.