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Shipping Policy

Shipping Policy for MassageChairGuys.com

Last Updated: April 1, 2024

Thank you for choosing MassageChairGuys.com for your massage chair needs. Please review our shipping policy outlined below:

Shipping Methods:

  1. Standard Shipping: We offer standard shipping for all orders, with delivery typically within [number] business days from the date of shipment.
  2. Expedited Shipping: Expedited shipping options may be available for certain products at an additional cost. Please contact our customer service team for more information.

Shipping Rates:

  1. Domestic Shipping: Shipping rates for domestic orders within [Country] are calculated based on the weight and dimensions of the product, as well as the destination.

Order Processing Time:

  1. Processing Time: Orders are typically processed and shipped within [number] business days from the date of purchase, excluding weekends and holidays.
  2. Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

Shipping Restrictions:

  1. PO Box Addresses: We are unable to ship to PO Box addresses. Please provide a physical address for delivery.
  2. Remote Areas: Delivery to remote or inaccessible areas may take longer than standard shipping times. Additional charges may apply for deliveries to these locations.

Delivery Issues:

  1. Lost or Delayed Shipments: In the rare event of a lost or delayed shipment, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue promptly.
  2. Damaged Items: If your order arrives damaged, please notify us immediately. We may require photographic evidence of the damage to process a replacement or refund.

Order Tracking:

  1. Tracking Information: Once your order is shipped, you will receive a tracking number via email to track the progress of your delivery.
  2. Tracking Updates: Please allow up to [number] hours for tracking information to become available after your order has been shipped.

Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@massagechairguys.com or 813-412-8966. Our customer service team is available to assist you during our business hours.

Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.

Payment Policy for MassageChairGuys.com

Last Updated: April 1, 2024

Thank you for choosing MassageChairGuys.com for your massage chair purchase. Please review our payment policy outlined below:

Accepted Payment Methods:
1. Credit Cards: We accept payment via major credit cards, including Visa, Mastercard, American Express, and Discover.
2. Debit Cards: We also accept payment using debit cards with the Visa or Mastercard logo.
3. PayPal: Customers can choose to pay securely using their PayPal account.
4. Other Payment Methods: Additional payment methods may be available and will be indicated during the checkout process.

Payment Authorization:
1. Authorization: By providing your payment information, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees, to the selected payment method.
2. Security: We utilize industry-standard encryption and security protocols to protect your payment information and ensure secure transactions.

Payment Processing:
1. Processing Time: Payments are processed immediately upon completion of your order. You will receive a confirmation email once your payment has been successfully processed.
2. Pending Charges: In some cases, your bank or financial institution may place a temporary authorization hold on your account for the amount of your purchase. This hold will be released once the transaction is completed.

Order Confirmation:
1. Confirmation Email: Upon successful payment, you will receive a confirmation email containing details of your purchase, including order number, items purchased, billing amount, and shipping information.
2. Order Modification: Any requests for order modification or cancellation must be made within [number] hours of placing your order. After this time, we may not be able to accommodate changes.

Payment Security:
1. Data Encryption: Your payment information is encrypted and transmitted securely using SSL (Secure Socket Layer) technology to protect against unauthorized access.
2. Fraud Prevention: We employ fraud detection measures to safeguard against unauthorized transactions and protect the integrity of our payment process.

Contact Us:
If you have any questions or concerns about our payment policy, please don't hesitate to contact us at info@massagechairguys.com or 813-412-8966. Our customer service team is available to assist you during our business hours.

Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.